Sales Representative at Industrial Packaging Limited (IPL) – Dar es Salaam, Tanzania

Company Overview

• Industrial Packaging Limited (IPL) is a leading flexible packaging manufacturing company serving customers across food, beverage, consumer goods, and industrial sectors. Through quality packaging solutions and strong customer relationships, IPL continues to support business growth while maintaining high operational standards and customer satisfaction.
• IPL is seeking a motivated and results-driven Sales Representative to strengthen its sales team. This role is responsible for business development, customer relationship management, order processing, delivery coordination, and revenue growth while ensuring exceptional customer service throughout the sales cycle.
• This opportunity is ideal for professionals looking to grow their careers within manufacturing sales, customer relationship management, and business development in one of Tanzania's dynamic industrial sectors.

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Key Responsibilities

Sales & Customer Management

• Identify and pursue new sales opportunities to grow the customer base.
• Maintain strong relationships with existing customers.
• Follow up on customer orders, deliveries, and payments.
• Manage distributor relationships including FMCG distributors and channel partners.
• Prepare quotations and negotiate within approved pricing structures.
• Convert quotations into confirmed sales orders.
• Order Processing & Sales Operations
• Create and maintain item master records in SAP.
• Process customer orders and quotations accurately and promptly.
• Support invoicing activities and coordinate with Finance where necessary.
• Resolve order-related issues by working closely with internal departments.
• Maintain accurate sales records and transaction documentation.

Delivery & Logistics Coordination

• Plan and coordinate delivery routes with logistics teams.
• Track vehicles and delivery schedules to ensure timely fulfillment.
• Communicate proactively with customers regarding delivery timelines and updates.
• Monitor order completion and customer satisfaction during delivery execution.

Inventory & Resource Monitoring

• Monitor finished goods inventory levels.
• Support stock availability planning and order fulfillment activities.
• Coordinate the management and sale of unused pallets and empty drums according to company procedures.
• Collaborate with production and warehouse teams to align inventory with customer demand.

Reporting & Compliance

• Maintain accurate sales documentation and customer records.
• Prepare periodic sales reports and performance updates.
• Ensure compliance with company policies, quality standards, and internal controls.
• Support management in evaluating sales performance and operational effectiveness.

Qualifications & Experience

Required Qualifications

• Diploma or Bachelor's Degree in Sales, Marketing, Business Administration, or a related field.
• Minimum 3-5 years of experience in sales roles.
• Experience within manufacturing, industrial products, packaging, or FMCG sectors is preferred.
• Proven ability to meet and exceed sales targets.

Preferred Experience

• Experience working with SAP Sales & Distribution (SAP SD) module.
• Knowledge of sales order management and customer service processes.
• Understanding of inventory management and logistics coordination.
• Experience handling distributor and channel partner relationships.

Skills & Competencies

• Strong sales and negotiation skills.
• Customer relationship management.
• Business development and prospecting.
• Excellent communication and presentation skills.
• SAP order processing knowledge.
• Inventory and stock management awareness.
• Strong planning and coordination skills.
• Advanced Microsoft Office skills, particularly Excel.
• Ability to work under pressure and achieve targets.
• High level of accuracy and attention to detail.
• Results-oriented and self-motivated mindset.

Key Performance Areas (KPIs)

• Sales growth and revenue achievement.
• Order conversion rate.
• Customer satisfaction and retention.
• Accuracy and timeliness of SAP transactions.
• Delivery coordination effectiveness.
• Inventory utilization and stock management efficiency.
• Compliance with sales processes and reporting standards.
• Why Join Industrial Packaging Limited?
• ✅ Join a leading packaging manufacturing company.
• ✅ Build a rewarding career in industrial and FMCG sales.
• ✅ Develop expertise in customer relationship management and business development.
• ✅ Gain exposure to SAP-based sales operations.
• ✅ Work with experienced professionals in manufacturing and supply chain environments.
• ✅ Opportunity for professional growth and career advancement.
• ✅ Competitive remuneration and performance-driven environment.
• ✅ Contribute directly to revenue growth and customer satisfaction.
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